Getting started
What is Presti.ai?
What is Presti.ai?
How does it work?
How does it work?
Upload product photo
Position on canvas
Describe desired scene
AI generates environment
Download result
Who uses Presti.ai?
Who uses Presti.ai?
How do I subscribe?
How do I subscribe?
Can I start from examples?
Can I start from examples?
Creating with Presti
How to make sure to get a perfect result with Presti?
How to make sure to get a perfect result with Presti?
1. Start with High-Quality Images
- Use high-resolution product photos (minimum 1000px)
- Shoot from consistent angles for multi-product scenes
- Good lighting on original product shots improves AI interpretation
2. Write Precise and Detailed Prompts
- Be specific about the scene (e.g., “Modern Scandinavian living room with oak flooring”)
- Include lighting preferences (natural/daylight/evening)
- Mention target audience or use case (e.g., “luxury hotel lobby”)
- Add style references (minimalist, vintage, industrial)
Avoid: ❌ “Nice kitchen”
3. Use Reference Images
- Upload mood board images for style guidance
- Select from Presti’s curated style library
4. Leverage Editing Tools
- Use Relight to adjust ambiance after generation
- Resize/Reposition products for perfect composition
- Magic Erase to remove unwanted elements
- Color Swap to test different product variations
What should I do when I hit an error?
What should I do when I hit an error?
1. Check Image Size
2. Basic Checks
- Refresh the page (F5 or Ctrl+R)
- Check your internet connection
- Verify you’re not using a VPN (disable it if you are)
- Try a different browser (Chrome/Firefox recommended)
- Clear your browser cache and cookies
3. Contact Support
- Describe the error in detail (screenshot if possible)
- Mention what you were trying to do when it occurred
- Contact our team via live chat for immediate assistance
Need Help?
How long does it take to complete a project?
How long does it take to complete a project?
Features
Where do I find the Editing Tools?
Where do I find the Editing Tools?
Can I rename a product?
Can I rename a product?
Can I collaborate on my projects?
Can I collaborate on my projects?
Multi-User Access
Real-Time Comments
Role-Based Permissions
Shared Workspaces
How do I see my history?
How do I see my history?
1. Go to Album Section
2. Apply Filters
- Date range (last 7 days, month, custom)
- Product type (sofa, chair, table, etc.)
- Team member (filter by who created the image)
3. Export or Reuse
- Download the image again
- Reuse the prompt for new generations
- Share with your team
Managing your account
Can I change the email I use to login?
Can I change the email I use to login?
Can I change the workspace owner?
Can I change the workspace owner?
Where can I find my invoices?
Where can I find my invoices?
What email should I use in the Stripe Portal?
What email should I use in the Stripe Portal?
Policies and Security
How can I get support?
How can I get support?
Where can I find Presti's privacy policy?
Where can I find Presti's privacy policy?
Where can I find Presti's Terms of Service?
Where can I find Presti's Terms of Service?
Technical
What formats are supported?
What formats are supported?
Which browsers work?
Which browsers work?