Getting started
What is Presti.ai?
What is Presti.ai?
How does it work?
How does it work?
Who uses Presti.ai?
Who uses Presti.ai?
How do I subscribe?
How do I subscribe?
Can I start from examples?
Can I start from examples?
Creating with Presti
How to make sure to get a perfect result with Presti?
How to make sure to get a perfect result with Presti?
1. Start with High-Quality Images
- Use high-resolution product photos (minimum 1000px)
- Shoot from consistent angles for multi-product scenes
- Good lighting on original product shots improves AI interpretation
2. Write Precise and Detailed Prompts
- Be specific about the scene (e.g., “Modern Scandinavian living room with oak flooring”)
- Include lighting preferences (natural/daylight/evening)
- Mention target audience or use case (e.g., “luxury hotel lobby”)
- Add style references (minimalist, vintage, industrial)
Avoid: ❌ “Nice kitchen”
3. Use Reference Images
- Upload mood board images for style guidance
- Select from Presti’s curated style library
4. Leverage Editing Tools
- Use Relight to adjust ambiance after generation
- Resize/Reposition products for perfect composition
- Magic Erase to remove unwanted elements
- Color Swap to test different product variations
What should I do when I hit an error?
What should I do when I hit an error?
1. Check Image Size
2. Basic Checks
- Refresh the page (F5 or Ctrl+R)
- Check your internet connection
- Verify you’re not using a VPN (disable it if you are)
- Try a different browser (Chrome/Firefox recommended)
- Clear your browser cache and cookies
3. Contact Support
- Describe the error in detail (screenshot if possible)
- Mention what you were trying to do when it occurred
- Contact our team via live chat for immediate assistance
Need Help?
How long does it take to complete a project?
How long does it take to complete a project?
Features
Where do I find the Editing Tools?
Where do I find the Editing Tools?
Can I rename a product?
Can I rename a product?
Can I collaborate on my projects?
Can I collaborate on my projects?
Multi-User Access
Real-Time Comments
Role-Based Permissions
Shared Workspaces
How do I see my history?
How do I see my history?
2. Apply Filters
- Date range (last 7 days, month, custom)
- Product type (sofa, chair, table, etc.)
- Team member (filter by who created the image)
Managing your account
Can I change the email I use to login?
Can I change the email I use to login?
Can I change the workspace owner?
Can I change the workspace owner?
Where can I find my invoices?
Where can I find my invoices?
What email should I use in the Stripe Portal?
What email should I use in the Stripe Portal?
Policies and Security
How can I get support?
How can I get support?
Where can I find Presti's privacy policy?
Where can I find Presti's privacy policy?
Where can I find Presti's Terms of Service?
Where can I find Presti's Terms of Service?
Technical
What formats are supported?
What formats are supported?
Which browsers work?
Which browsers work?
